1. Introduction & Commitment
Fc77 (fc77.onl) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. From the moment you join fc77, we take every measure to ensure your personal information is stored and protected with the utmost care.
This Privacy Policy explains what information fc77 collects, why it is collected, how it is used, and what steps we take to keep your information safe. Please read this Privacy Policy carefully before using any fc77 services.
This policy applies to the fc77 website, mobile app, and all digital services. By using the platform, you are deemed to have consented to this Privacy Policy. For any questions about this policy, please contact our support team.
Core Principles: fc77 never sells your personal information to third parties. We only collect the information necessary to operate the platform and improve your experience.
2. What Information Is Collected
Fc77 collects two types of information — what you provide directly, and what is gathered automatically during your use of the platform. Full details are provided below.
2.1 Information You Provide
| Type of Information |
Example |
Collection Period |
| Identity Information |
Full name, date of birth, gender |
At the time of registration |
| Contact Information |
Email address, mobile number |
At the time of registration |
| Identity Verification Documents |
NID, passport, driving license |
During KYC verification |
| Financial information |
Mobile banking number, transaction details |
At the time of deposit/withdrawal |
| Contact Records |
Support Chat, Email Messages |
Support Usage Period |
2.2 Automatically Collected Information
- Device Information: Device type, operating system, browser type and version.
- Network Information: IP address, internet service provider name, approximate location.
- Usage Information: Pages visited and time spent, games played, number of logins.
- Cookie and tracking data: Session cookies, preference cookies, analytics data.
Commitment to Transparency: fc77 only collects the information listed above. No additional information is collected without your consent.
3. Why Information Is Collected
Fc77 collects your information for specific, legitimate purposes. Each purpose is clearly outlined below.
- Account management: To support registration, login, and account security.
- Identity Verification (KYC): To prevent fraud and money laundering, and to meet legal compliance obligations.
- Payment Processing: To process deposits and withdrawals, and to maintain transaction records.
- Service Quality Improvement: To analyze your usage experience and improve the platform.
- Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
- Legal compliance: To comply with applicable laws and regulatory guidelines.
- Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.
4. How Information Is Used
Fc77 uses collected information solely for the purposes listed below. Your data is never misused or used for unrelated purposes.
4.1 Active Use
- To create and manage your account and ensure login security.
- To process mobile banking payments via bKash, Nagad, Rocket, and similar services.
- To deliver bonuses, cashback, and promotional offers to the correct account.
- To help our support team resolve your issues faster.
4.2 Analytics & Development
- To monitor platform performance and resolve technical issues.
- To analyze user behavior and inform the design of new games and features.
- To detect fraudulent activity and maintain platform security.
Please Note: Your information is never sold to advertisers. To stop promotional communications, use the "unsubscribe" option in any email or contact support at any time.
5. Who Information Is Shared With
Fc77 may share your information with third parties in limited, specific circumstances. Any such sharing is always done with your best interests in mind.
5.1 When Sharing May Occur
- Payment Processor: To settle payments with bKash, Nagad, Rocket, or bank partners.
- KYC provider: With licensed third parties for identity verification purposes.
- Technology Partners: With cloud storage and cybersecurity providers (under contractual confidentiality).
- Legal authorities: As required by a court or government authority under applicable laws of Bangladesh.
- Fraud Prevention: With regulatory authorities for the investigation of fraud and money laundering.
5.2 What We Never Do
- Your information is never sold to third parties for marketing purposes.
- No identifiable information is shared publicly without your consent.
- Information is not shared with other gaming companies or competitors.
6. Cookie Policy
The fc77 website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.
6.1 Types of Cookies
| Cookie type |
Purpose |
Duration |
| Essential cookies |
Login Session, Security Verification |
Deleted at end of session |
| Preference Cookies |
Saving language, theme, and game preferences |
1 Year |
| Analytics Cookies |
Traffic analysis, page performance |
2 Years |
| Security Cookies |
Fraud detection, bot prevention |
30 Days |
6.2 Cookie Controls
You can disable or delete cookies at any time from your browser settings. Please note that disabling essential cookies may cause some fc77 services to not function properly.
7. Data Security Measures
Fc77 uses industry-leading technology to protect your information. Our security measures are reviewed and updated on a regular basis.
- 256-Bit SSL Encryption: All data transfers are fully encrypted.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Secure Servers: Your information is stored on servers protected by firewalls and anti-intrusion systems.
- Regular Security Audits: Regular security testing is carried out by third-party experts.
- Minimum Access Policy: Only authorized personnel can access specific information.
- Data Backup: Regular encrypted backups are performed to minimize the risk of data loss.
In the event of a security breach: In the event of a data security breach, fc77 will notify affected users within 72 hours and take all necessary action.
8. Your Rights
As an fc77 member, you have important rights over your personal information. We respect those rights at all times.
Right to Access Information
You can find out what information fc77 holds about you.
Right to Rectification
You may correct any information that is inaccurate or incomplete.
Right to Erasure
You may request the deletion of your information under certain circumstances.
Right to Restrict Processing
In certain cases, you can request that the processing of your information be restricted.
Right to Data Portability
You can receive your information in a portable format.
Right to object
You may object to the processing of your information for specific purposes.
To exercise these rights, contact the fc77 support team. We typically respond to your request within 30 days.
9. Minors' Information
Fc77 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any information from minors.
- Age verification is mandatory during registration.
- If a user is found to be a minor, their account is immediately closed and all associated data is deleted.
- If a parent or guardian believes their child is using fc77, please contact support immediately.
Warning: If you know that a minor is using fc77, please contact us at
[email protected]. We will take prompt action.
10. Policy Changes
Fc77 may update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use fc77 after an update is considered acceptance of the revised policy. We recommend visiting this page regularly.
Stay up to date: The latest version of this Privacy Policy is always available at fc77.onl/privacy-policy. Check the top of the page for the date of the most recent update.